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Your social security number is the key to accessing all of your personal information. When you talk to your financial aid adviser, request that your social security number not be used as an ID number or be made available to anyone. When contacting your student loan company, someone may ask you to repeat your social security number for verification purposes, but no one should ever read the number to you or anyone else over the phone.
Most people who work for alternative student loan companies take the security of your personal information very seriously, so when you are dealing with them directly, voice any concerns that you may have. Lenders are usually good about explaining their security procedures to you so you feel safe in doing business with them.
|Jennifer Mathes, Ph.D.|